• Digital products such as software, games and media will be delivered instantly via email.
• Once accessed, it is not possible to refund the money.
• Refunds can only be processed when a wrong item has been delivered.
• For the wrong products, we will make a full refund for the price of that product.
• The key will be sent to all programs within a maximum period of 24 hours from the payment process and in many cases it is sent immediately.
• All products mentioned are not shipped and delivered electronically in the form of a key.
• We will process the refund within 5 business days from the moment we receive the product. Although we process the refund within 5 business days, the actual balance on your account will depend on how long your bank account will need*. The refund will be made via the same payment method used to purchase the product online.
• Refund of the full amount paid within 7 days or compensate the customer with a new code in the event that the code does not work or the product is different from the description or address.
• Compensating the customer with a new code in case the program stops working before the end of the specified period, provided that the company’s laws are not violated.
• Compensating the customer with a new code in the event that the “lifetime” type of program is discontinued within a year from the date of purchase, provided that the company’s laws are not violated.
• By agreeing to complete the order, this indicates that you have verified that this product is completely identical to the version you have available or you wish to purchase, whether it is a code (key) or an account with an email and password and that you have read the product description and that you fully agree with it, and that we at SkyhighTEX disclaim the responsibility of returning the amount of any order that was requested incorrectly or does not match the type or version of the product available to you, or you did not read or understand the product description well, or you did not read the way to activate the programs or activate, install, upgrade and solve Windows problems before submitting any complaint because of the type and the nature of the product and our inability to sell it to anyone else, unless the code (key) does not work or it was found that it was previously activated or used. In this case, we pledge to send a new code (key) and if it also does not work, the full amount will be returned to you.

Greetings from SkyhighTEX and we wish you a perfect and wonderful experience